Open a support request on online at www.crossmatch.com/Support/Support-Forms/Tech-Support-Form. Or open a support request by emailing us at firstname.lastname@example.org.
Be sure to let us know your company name, software versions, and a description of your support issue. Thanks!
Call us, and request support toll free within the USA at 866-276-7761 or direct internationally at +1-561-622-9210. Follow voice menu option #3 for Altus / Pro / Online support. Alternatively, you can email the general customer care email at email@example.com.