GoToAssist remote assistance code entry here:

How to install Pro/Altus on a Lenovo X1 carbon with the Synaptics (Validity) FP Sensor?

Known good platforms:
Altus 1.1.0
Pro Workstation 5.5.1 with patches dp08_02_050 and dp08_02_055
Pro Kiosk 5.5.1 with patch dp08_05_021

OS notes:
Win 8.1 should work out of the box
Win 7.x will need a manual removal of OEM / 3rd party FP software

Crossmatch is not re-distributing drivers for this reader; the three Validity drivers in the Pro/Altus third party readers folder will not work. For this reader we work with the Windows Biometric Framework (WBF) drivers.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk